We are delighted to announce that our first Trainee Solicitor, Harnita Rai, has recently qualified and now moves into her new role as a Solicitor at Miles Fanning Legal. We wish Harnita well with what we are confident will be an exciting and rewarding career.
New Joiner – Gary Beazleigh
We are delighted to announce that Gary Beazleigh has joined Miles Fanning Legal as an Associate Director. Prior to joining Miles Fanning Legal, Gary was a Partner at a national law firm and managed a team of in house lawyers who handled litigated motor claims with a wide range of value and complexity on behalf of an insurer client. Gary brings over 20 years of defendant personal injury experience and joins Miles Fanning Legal to manage claims arising from accident and illness claims, brought against our clients.
COVID-19 – Customer Bookings Legal Support Helpline
Miles Fanning Legal is pleased to announce the launch of our free Customer Bookings Legal Support Helpline. We have been advising the travel industry on a range of COVID-19 related issues arising out of customer bookings. As the COVID-19 pandemic has developed, we have provided advice covering several areas including:
- customer rights under the Package Travel and Linked Travel Arrangements 2018;
- alternative options available to the travel industry at the present time;
- complications that arise out of postponing a package holiday; and
- the knock-on effects that we are now seeing as a result of changes made to itineraries for future package bookings.
FREE 30-MINUTE TELEPHONE SESSION
Miles Fanning Legal recognises that the pandemic is having a significant impact on cash flow throughout the industry. We are pleased to offer a free 30–minute telephone session, per company, to provide any help we can.
Our free 30–minute telephone session will give you the opportunity to gain legal advice on any COVID-19 issues arising out of your customer bookings, which can include anything from determining what rights the customer might have, through to finding workable solutions for you in the current climate.
If we can help you resolve your issue within the call, we will. However, once the telephone session has ended, should it be necessary, we can provide you with a non-obligatory fixed fee arrangement to provide you with any further legal support that you may require. Any quote provided would be priced with the current restraints very much in mind.
CONTACT US
If you would like to benefit from the free 30-minute telephone session to discuss your customer booking COVID-19 related queries, please do not hesitate to contact us:
Mark Fanning – Managing Director
+44(0)7454 201540
mark.fanning@milesfanning.co.uk
Lucy Schofield – Associate Director
+44(0)7704 010498
lucy.schofield@milesfanning.co.uk
Miles Fanning Legal launches RISKARMIS® COVID-19 Crisis Assistance Package
Miles Fanning Legal is currently advising its clients on the developing scenarios arising out of the current COVID-19 pandemic. This includes obligations under the Package Travel and Linked Travel Arrangements 2018 (“PTR 2018”), in respect of customer rights, through to considering and advising on the terms of underlying commercial agreements with suppliers.
We are pleased to announce the launch of the RISKARMIS® COVID-19 Crisis Assistance Package to assist package organisers of all sizes through these difficult and uncertain times. The pack takes into consideration key issues that we have seen arise over the past few weeks, which has left the industry in turmoil.
What does it cover?
- Guidance on obligations for handling customer cancellations under the PTR 2018
- Support on what to be looking for, in existing supplier contracts, to ascertain if you can recover refunds from suppliers (e.g. the effects of applicable force majeure provisions and corresponding rights)
- Up to 1 hour of support – via telephone or video link for general queries arising out of the current situation and including assistance with responding to customers and suppliers
- Useful links to government guidance including support for your staff.
How can I get this help?
If you would like any further information, or would like our assistance, please do not hesitate to contact:
Mark Fanning – Managing Director: mark.fanning@milesfanning.co.uk
Lucy Schofield – Associate Director: lucy.schofield@milesfanning.co.uk
Launch of Introducing Miles Fanning Legal’s Risk Review Service RISKARMIS®
Miles Fanning Legal is delighted to announce the launch of our new commercial service, RISKARMIS®. RISKARMIS® is a risk identifying review service which focusses on your commercial and regulatory risk profile. It will provide you with the opportunity to identify both commercial and regulatory risk, for your business, to business commercial contracts and your customer facing terms and conditions.
We recognise that the regulatory framework within the travel industry can sometimes be a minefield. We pride ourselves on having the ability to break this down into clear and simple advice as we appreciate that not all businesses have in-house legal counsel. Internal resourcing can easily be diverted away from your commercial contracts and key terms. Quite often, what you think your commercial contracts cover and what they actually say are two completely different things.
A RISKARMIS® review will provide you with a report that will summarise your current contractual risk exposure. Depending on the findings of the review, this could range from providing you with confidence that your contractual arrangements remain appropriate for your business in the current legal and regulatory environment. Alternatively, the review can also identify where you currently have unexpected exposure and provide you with recommendations on the ways in which they can be managed. A RISKARMIS® review could be of particular benefit when discussing your contractual arrangements with your Insurance providers.
Please contact Lucy Schofield or Mark Fanning if you would like to discuss RISKARMIS® and understand the costs of carrying out the review.
