Our Commercial Team offers our clients a range of commercial and regulatory advice. We have experience in both private practice and in-house, which allows us to consider our client’s commercial realities and provide realistic, practical legal advice. Our advice includes drafting and advising on commercial agreements.

Our Claims and Legal Teams work closely with our Commercial Team to analyse risk and industry trends identified from the claims that we handle, both large and small. This harmonised approach allows us to feedback identified risks to our clients and to advise on suitable solutions to reduce their risk exposure.

Our commercial experience includes drafting, reporting and advising on:

Commercial Agreements

• Supplier Agreements – covering hoteliers, villas, bedbanks, ground handling, destination management companies, care hire, excursions and transfers
• Agency Agreements – including ensuring compliance with ATOL standard terms
• Indemnity Agreements – including deeds of indemnity
• Booking Terms and Conditions – including both agency and principal sales
• Conditions of Carriage
• Aviation Agreements – aircraft leasing, catering supplier agreements and hangar sharing agreements.

Regulatory Compliance

• Website compliance – including using websites to adhere to the information requirements of the Package Travel and Linked Travel Arrangements (“PTR 2018”)
• Legislation Requirements – adherence to the PTR 2018, ATOL Regulations 2012, Consumer Rights Act 2015 and other regulations/directives concerning consumer protection
• Advertising Standards – conforming to the Committee of Advertising Practice (CAP) Code
• Business Travel General Agreements – distinguishing business travel that falls outside of the PTR 2018

Risk assessments

• Assessment of key commercial agreements and business processes – through our RISKARMIS® service, which considers a business’s legal, regulatory and financial risk exposure and its’ prospects of recovering from third party suppliers